Safaricom drops roaming charges by up to 99 per cent

July 26, 2016
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Safaricom customers will be able to enjoy reduced data roaming rates at the rate of Sh14 per MB in over 52 countries, as well as make calls at reduced rates/FILE
Safaricom customers will be able to enjoy reduced data roaming rates at the rate of Sh14 per MB in over 52 countries, as well as make calls at reduced rates/FILE

, NAIROBI, Kenya, Jul 26 – Safaricom on Tuesday announced that it had reduced its call and data roaming charges for over 200 networks across the world by up to 99 per cent.

Safaricom CEO Bob Collymore said it was the result of successful negotiations with its global partners undertaken in the interest of its over 25.1 million subscribers.

“Our continued push to provide more value to customers is underpinned by our continued desire to empower customers so that we retain a relationship based on trust,” he said.

Safaricom data roaming charges in 52 countries which include China, the United Kingdom, South Africa, Germany, Italy, Ghana, Nigeria, Canada, Israel, Jamaica, Japan, Lesotho, New Zealand, Norway, Pakistan, Portugal, Russia, Spain and Swaziland will now be Sh14 per megabyte (MB) of data.

Previously in China, for example, the charge was Sh1,900; the new data roaming charge available on China Mobile and China Unicom  is therefore a drastic, 99 per cent, drop in price.

“Our new roaming rates progress our deliberate strategy to continuously invest in optimising our customers’ experience in order to provide the best experience on our network,” Collymore said in a statement.

Still with China, those who roam on China Mobile will now be able to call home at Sh50 per minute down from the previous Sh360 while China to China calls will cost Sh10 down from Sh130.

“The new reates will be applicable to both PrePay and PostPay subscribers with customers able to select their networks of choice in the destinations that they travel to based on the rates on offer. Subscribers can check applicable rates for country they wish to travel (sic) and the preferred roaming network by visiting www.safaricom.co.ke,” its subscribers were informed.

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