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Vacancy: Operations Manager

Jobs-BusinessOur client is UK based commercial provider of PayGo solar systems to rural off-grid communities. With the widest reach of any provider in sub Saharan Africa, the company is addressing the problem of energy access which affects the 1.3 billion people around the world who lack access to the grid.They use mobile technology to turn a development challenge into a business challenge through its solar home systems, which allow users to pay for solar power on a pay-as-you-go basis, just like they do for their phones and kerosene. This provides clean, safe renewable power to families at about half the cost of the kerosene it replaces, without the need for any government subsidies or tariffs.

They combine mobile and solar technologies with other consumer electronics, enabling customers to benefit from a rent-to-buy approach that delivers the benefits of modern technology long before they could save up to purchase it outright
In line with the business demands driven by rapid growth, they are looking for a qualified, highly competent results driven individual to fill the position of an Operations Manager. The role reports to the Program Manager.

Job Purpose/Summary

The job holder will manage the day-to-day activities of the organization’s operations. The Operations manager will assists in the evaluation and implementation of current and proposed systems and procedures.
Duties and Responsibilities
 Develop strategies, tactics and plans for effective and swift deployment and implementation of company’s operational procedures.
 Create and execute department objectives in meeting the company’s commitments to service delivery to its customers.
 Interfacing with the customer to schedule work and coordinate services; defining the schedule and budget to meet contract requirements.
 Providing direction and coordination of all field activities related to the physical construction; managing the project schedule throughout the project life cycle and securing any unique materials and equipment required to complete the project.
 Work with project managers and maintain open lines of communication regarding project budget, change orders and quality control.
 Manage the schedule and orchestrate timely project completion with the help of project managers.
 Set, obtain, and monitor installation goals to improve efficiency
 Manage field managers and installation crews.
 Grow and add solar installation crews and increase the number of jobs installed.
 Develops standard operational and working practices to ensure compliance with company standards.
 Responsible for planning departmental operations by establishing priorities and sequences for performance of job tasks.
 Drive improvement in metrics in key areas of responsibility.
 Responsible for improving processes, reducing costs, quality monitoring and improvements while ensuring superior customer service provision.
 Effective in generating results while enhancing an environment that supports the company philosophy of service excellence.
 Interacting with customers to ensure highest quality service possible is delivered.
 Manages all aspects of current operations and future planning to assure quality and performance metrics are achieved.
Required Qualifications
 Bachelor’s degree in engineering, architecture, construction or any related discipline.
 An MBA will be an added advantage.
 5-7 years of construction-related experience with 3-5 years in the solar industry in a similar position highly desirable.
 Working Knowledge on solar design and installation highly desirable
 Knowledge of the various permitting process and jurisdiction guidelines & requirement
 Experience in project management preferred and supervisory experience required
 Ability to manage budgets and schedules
 Previous experience in the solar industry using mobile payment platform is highly desirable.
 Proven experience in developing value chains and ability to drive a commercial agenda.

Competencies

 Risk Management  Negotiation  Decision making  People Management and Development  Planning, organizing and coordinating  Conflict Management  Adaptability and Communication skill

How to apply:

If you are interested in the position and have the skills and talents our client is looking for, we would like to hear from you.
Please send your application though our website www@dorbe-leit.co.ke on the vacancy page before close of business 19th June 2015.Only successful candidates will be contacted.

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