Fund has been strategically modernizing its ICT infrastructure to facilitate quality and efficient service delivery to its members against global benchmarks/FILE
The obsolete manual fingerprints registration system synonymous with NSSF has now been retired in favour of modern registration systems with a capacity to save the fund more than Sh1.6 billion in administrative costs.
According to NSSF Managing Trustee Tom Odongo, the Fund has been strategically modernizing its ICT infrastructure to facilitate quality and efficient service delivery to its members against global benchmarks.
The integration of new generation ICT systems, Odongo further said has also facilitated the rollout of a Voluntary Early Retirement Scheme (VERS) allowing long serving members of staff to exit the organization.
NSSF has already released 305 members of staff under the VERS programme with a further 200 expected to go home by the end of June.
As part of the ICT integration project, NSSF has successfully completed a major Information technology systems upgrade project covering the installation of a Tier II data centre to provide a data processing hub for the fund. The new data centre, is expected to enhance NSSF’s service delivery capacity through systems and process automation.
With the withdrawal of its fingerprints registration and recognition system, NSSF has up scaled its members’ identification method to the Ministry of Immigration linked Integrated Population Registration System (IPRS) solution.
Under a phased out project, NSSF will also be deploying a number of standard business automation applications covering such key areas such as Unified Communications, Electronic Document and Records Management Systems (EDRMS), Workplace Automation, Business Intelligence and Data warehousing among others.
Last December, NSSF activated a new Sh300 million SAP Enterprise Resource Planning (ERP) solution to facilitate real time management across its core business functions.
Incorporating a Real Estate Management feature, the new ERP system also provides NSSF with a platform to manage all its Real estate property including investment property by tracking rented office space as well as houses under the Tenant Purchase Scheme.
